Terms of service

Effective Date: July 6, 2026

Welcome to Platinums. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. Use of Our Website

You agree to use this website only for lawful purposes. You must not use our website in any way that could damage, disable, or interfere with its operation or security.

2. Products and Pricing

We strive to provide accurate product descriptions, pricing, and availability. However, errors may occasionally occur. We reserve the right to correct any errors, update information, or cancel orders if inaccurate information has been displayed.

3. Orders

We reserve the right to refuse or cancel any order for reasons including suspected fraud, pricing errors, product availability, or violations of these Terms of Service.

4. Payments

All payments are processed securely through Shopify and its authorized payment providers. We do not store your payment information.

5. Shipping

Shipping times are estimates and may vary depending on your location, carrier delays, product availability, or other circumstances beyond our control.

6. Returns and Refunds

Please review our Return & Refund Policy for complete details regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and branding, is the property of Platinums or its licensors and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Platinums shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the product purchased.

9. Product Information

Our skincare products are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. If irritation occurs, discontinue use and consult a qualified healthcare professional.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes become effective immediately upon being posted on this website.

12. Contact Us

If you have any questions about these Terms of Service, please contact us through the contact information provided on our website.

Thank you for choosing Platinums.

Terms of service

We're Here to Help With Your Skincare Journey. Your skin deserves products that actually work. That’s why we focus on quality ingredients, trusted suppliers, and products designed to deliver real results. Shop with confidence knowing you’re choosing skincare made with care.